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Product Recall

Yvolve Sports Recalls Electric Skateboards due to fall hazard;
New instructions and warning labels provided.

Recall Date: October 24, 2018
Recall Number: 19-020

Recall Summary

Name of Product: Neon one wheel electric skateboards
Hazard: The tire on the skateboard can deflate, posing a fall hazard to the user.
Remedy: New Instructions; Warning label

Consumers should stop using the skateboards immediately and contact Yvolve Sports to receive a new permanent warning label and updated instructions on how to properly inflate the tire. New instructions can also be obtained through the firm’s website: Click here to download the new instructions manual

The warning sticker that we’ll be sending out to consumers on request will show the information below:
WARNING
ALWAYS keep tire pressure between 28 PSI and 32 PSI.
TOO LOW tire pressure can lead to unsafe and hazardous riding conditions that could result in injury.
TOO HIGH tire pressure can result in tire damage, leading to unsafe and hazardous riding conditions that could result in injury.

Consumer Contact: Yvolve Sports toll-free at 855-981-7177 from 9 a.m. to 5:30 p.m. PT Monday through Friday or online at www.YvolveSports.com and click on “Contact Us” for more information.

Recall Details

Units: About 10,000

Description: This recall involves the Neon Nitro 8, a self-balancing, single-wheeled, battery-powered, electric skateboard from Yvolve Sports under the Neon brand. The product is powered by the user placing one foot on the rear and front decks, gaining balance and then shifting their weight backwards or forwards to control the speed. “Neon” is printed on the skateboard.

Incidents/Injuries: The firm has received 117 reports of flat tires. No injuries have been reported.

Sold at: Walmart, Toys “R” Us and online at Amazon.com from October 2017 through September 2018 for about $500.

Importer/Distributor: Yvolve Sports Ltd, of Torrance, Calif.

Manufactured in: China

 

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC’s free e-mail newsletters.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800