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Terms & Conditions

SECURITY
This website utilizes security standards designed to keep your transactions safe. We are SSL certified for the safety of your information.About SSL Certification: SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and browsers. SSL is designed to secure data passed between the web server and browsers. This website utilizes SSL encryption to protect your data and transactions. We are committed to providing security for your data. You can feel confident that SSL will keep your information safe and secure with your transaction.
 
COOKIES
This site needs to place cookies on your PC in order to place and order in the shopping cart. You can turn the cookies off (here). However doing this means we will not be able to complete the order process. Blocking or otherwise rejecting our cookies, you will not be able to add items to your Shopping Cart and proceed to Checkout.
 
RETURNS
1) If you are not satisfied with any Product or the terms of any entitlement to Services you have purchased from us, you may return the Product to us or cancel the entitlement to Services and obtain a refund if you contact us within 30 Calendar Days of the arrival of the product(s). If you choose to return a product, you will be liable to pay the transportation charges.
 
2) You are liable for the costs of returning a Product.
         
3) If a Product was supplied in error, is incomplete or faulty and you believe that you are entitled to a replacement or repair, please telephone us from the UK on +44 800 802 1197 or from the Republic of Ireland on + 353 1 5242721 USA- 855-981-7177.  Alternatively, please send us an email to support@yvolution.com. In the event that you are entitled to a replacement or repair, the transportation charges will not be applied.
 
4) If you have received the ordered Product(s) and have simply changed your mind about purchasing them you may return the Product(s) to us for a refund, provided that you pay the transportation charges. You will also have to inform us of your decision to cancel the contract within 14 working days of delivery of the Product; and the Product(s) must be returned in their original condition and packaging.
 
5) Please note that while the Product(s) remain in your possession you are under a duty to ensure that the Product(s) are kept safe and secure.
 
6) Steps to Follow to Claim a Refund:
- Please telephone us on +44 800 802 1197 (from the UK) or + 353 1 5242721 (from Ireland) 855-981-7177 (USA) or email us at support@yvolution.com stating the problem/issue. - Please send a couple of images of the problem or issue to the email address stated in the previous point. 
 
7) Before returning any Product(s) to Yvolution please check that you have: 
           - Enclosed the returns form in the box.
           - Attached the address label to the outside of the box.
           - Enclosed all accessories in box (warranties and other material supplied), unless informed otherwise.
           - Used all packaging that was originally supplied. 
           - Sealed the packaging securely.

8) Following these steps will help ensure the Product(s) arrive at the correct destination and in good condition within a timely fashion. Please note that your failure to follow this procedure may result in the returned Product(s) being rejected upon receipt and you may forfeit your right to a refund. 
 
9) Please note that we reserve the right to reject any Product(s) that are not returned in accordance with the provisions set out above.

*In the unlikely event that our Customer Care team are unable to resolve your complaint, and you are still not satisfied following the conclusion of our complaints handling procedure, then you may be eligible to lodge your complaint on the EU Online Dispute Resolution platform which is available at www.ec.europa.eu/consumers/odr

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Yvolve Sports LTD or its content suppliers and protected by UK and international copyright law. The compilation of all content on this site is the exclusive property of Yvolve Sports LTD and protected by UK and international copyright law.
 
PAYMENT AND ORDER CONFIRMATION
Payment for orders placed with yvolution.com will be taken once the order has been confirmed. Orders are typically shipped within one working day of the order being placed. Shipping may take up to 7 days depending on your delivery address.


 

NEW YVOLUTION WEBSITE "HIDE & SEEK CONTEST" TERMS & CONDITIONS

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

1. Eligibility:

This Campaign is open only to those who are 18 years or older as of the date of entry.The Campaign is only open to legal residents of the United States, and is void where prohibited by law. Employees of Yvolution USA Inc., its affiliates, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Campaign. The Campaign is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.

2. Agreement to Rules:

By participating, the Contestant (“You”) agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of Yvolution USA Inc. as final and binding as it relates to the content of this Campaign.

3. Campaign Period:

Entries will be accepted online ending as specified on the sweepstakes sign-up webpage. All online entries must be received by Monday, 10th July, 12:00am PDT.

4. How to Enter:

The Campaign must be entered by submitting an entry via e-mail to promotions@yvolution.com The entry must fulfill all Campaign requirements, as specified, to be eligible to win a prize. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Yvolution USA Inc. Optional verbiage to include: You may enter only once. You must provide the information requested. You may not enter more times than indicated by using multiple email addresses, identities, or devices in an attempt to circumvent the rules. If You use fraudulent methods or otherwise attempt to circumvent the rules, your submission may be removed from eligibility at the sole discretion of Yvolution USA Inc.

5. Prizes:

The selected winner(s) of the Campaign (the “Winner”) will each receive a one-time use only 50% coupon code to purchase any 1 available product on Yvolution.com . This is subject to availability. Actual/appraised value may differ at time of prize award. The specifics of the prize shall be solely determined by Yvolution USA Inc. No cash or other prize substitution shall be permitted except at Yvolution USA Inc.'s discretion. The prize is nontransferable. Any and all prize-related expenses, including without limitation any and all federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted. Acceptance of prize constitutes permission for Yvolution USA Inc. to use Winner’s name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law.

6. Odds:

The odds of winning depend on the number of eligible entries received.

7. Winner Selection and Notification:

The winners (20 entries) will be selected by a random drawing under the supervision of Yvolution USA Inc. Winner will be notified by e-mail within five (5) days following selection of Winner. Yvolution USA Inc. shall have no liability for Winner’s failure to receive notices due to spam, junk e-mail or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information. If Winner cannot be contacted, is ineligible, fails to claim the prize within 24 hours from the time award notification was sent, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate Winner selected. Receipt by Winner of the prize offered in this Campaign is conditioned upon compliance with any and all federal, state, and local laws and regulations.ANY VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT YVOLUTION USA INC.‘S SOLE DISCRETION) WILL RESULT IN WINNER’S DISQUALIFICATION AS WINNER OF THE CAMPAIGN, AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

8. Rights Granted by You:

By entering this content (e.g., photo, video, text, etc.), You understand and agree that Yvolution USA Inc., anyone acting on behalf of Yvolution USA Inc., and Yvolution USA Inc.’s licensees, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, name, portrait, picture, voice, likeness, image, statements about the Campaign, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes. without any further compensation, notice, review, or consent. Optional verbiage for Contests: By entering this content, You represent and warrant that your entry is an original work of authorship, and does not violate any third party’s proprietary or intellectual property rights. If your entry infringes upon the intellectual property right of another, You will be disqualified at the sole discretion of Yvolution USA Inc. If the content of your entry is claimed to constitute infringement of any proprietary or intellectual proprietary rights of any third party, You shall, at your sole expense, defend or settle against such claims. You shall indemnify, defend, and hold harmless Yvolution USA Inc. from and against any suit, proceeding, claims, liability, loss, damage, costs or expense, which Yvolution USA Inc. may incur, suffer, or be required to pay arising out of such infringement or suspected infringement of any third party’s right.

9. Terms & Conditions: 

Yvolution USA Inc. reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Campaign should virus, bug, non-authorized human intervention, fraud, or other cause beyond Yvolution USA Inc.’s control corrupt or affect the administration, security, fairness, or proper conduct of the Campaign. In such case, Yvolution USA Inc. may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken by Yvolution USA Inc. Yvolution USA Inc. reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Campaign or website or violates these Terms & Conditions. Yvolution USA Inc. has the right, in its sole discretion, to maintain the integrity of the Campaign, to void votes for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Campaign rules; or the use of bots, macros, scripts, or other technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate operation of the Campaign may be a violation of criminal and civil laws. Should such attempt be made, Yvolution USA Inc. reserves the right to seek damages to the fullest extent permitted by law.

10. Limitation of Liability:

By entering, You agree to release and hold harmless Yvolution USA Inc. and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) such entrant’s participation in the Campaign and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error in the administration of the Promotion or the processing of entries.

11. Disputes:

THIS Campaign IS GOVERNED BY THE LAWS OF THE UNITED STATES AND YOUR STATE/PROVINCE, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Campaign, participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Campaign, shall be resolved individually, without resort to any form of class action, exclusively before a court located in your state/province having jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant’s actual out-of-pocket expenses (i.e. costs associated with entering this Campaign). Participant further waives all rights to have damages multiplied or increased.

12. Privacy Policy:

Information submitted with an entry is subject to the Privacy Policy stated on the Yvolution USA Inc. website. To read the Privacy Policy, https://yvolution.com/en/Privacy-Policy-i3.html click here. Note: a privacy policy is optional, but may be required when running a promotion on the web when using third party platforms or when using features from social channels. Including this information makes it clear to your users how you are going to use their information.

13. Winners List:

To obtain a copy of the Winner’s name or a copy of these Official Rules, mail your request along with a stamped, self-addressed envelope to: Yvolution USA Inc., 2200 Amapola Court, Suite: 201, Torrance, CA 90501, United States. Requests must be received no later than 30th of June, 2017.

14. Sponsor:

The Sponsor of the Campaign is Yvolution USA Inc., 2200 Amapola Court, Suite: 201, Torrance, CA 90501, United States.

15. Facebook:

The Campaign hosted by Yvolution USA Inc. is in no way sponsored, endorsed, administered by, or associated with Facebook.